Outsiders Club


Reflections Holidays is committed to a fair and transparent procurement process. We have an internal procurement policy which provides an appropriate methodology to find and engage suitable suppliers. Suppliers may be engaged through probity-rich methods which include but are not limited to (Request for) open tenders, targeted tenders, expression of interest, quotations, and submissions from interested parties.

Tenders are typically advertised on NSW Government etender – www.tenders.nsw.gov.au/

Awarded tenders are advertised on the etender site in accordance with the requirements of the Government Information (Public Access) statutory requirements.

About the Tender Process

All of our parks operate on Crown land, and the Principal is responsible for effective management of these assets. The Tender process allows the Principal to obtain the best park management services, in a competitive manner. In summary, the process for applicants is as follows:

  1. Register on the Tenders.nsw.gov.au site and download the tender documentation (an ABN is required);
  2. Read and understand the Tender Requirements, Specifications, Attachments and Addendums;
  3. Attend a walk through of the park or parks you are interested in (strongly encouraged); and
  4. Make your submission by the closing time and date via the Tenders.nsw.gov.au portal.

Once the submission is received, the panel will make an assessment of your submission. The Panel will shortlist applicants based on an assessment of the written submission. These applicants will be asked to attend a face to face interview/presentation in Newcastle, and to undertake further assessments.

Park Manager Contracts

Our coastal Reflections Holidays are typically run by contracted park managers, usually a private company, based on a service contract. Park Managers are selected following a competitive process and the most suitable park manager is awarded the contract. These contracts cannot be assigned or ‘on-sold’.

Our inland park managers are employees of Reflections Holidays. For more information on these opportunities please see our Careers page.

Contractor Resources

Reflections Holidays requires contractors to meet a number of minimum requirements before working with us. These are requested prior to commencement of the contract, however, some resources need to be completed periodically, for example when making a payment claim. If you have any questions, please do not hesitate to contact us on 02 4914 5500, or speak to the Park Manager where you are undertaking work.

Business Ethics Statements

Reflections Holidays has developed a Business Ethics Statements which sets the guideline expectation for all contract suppliers. It also sets out the behaviour that suppliers can expect of us. You can download HERE.

Payment Claim Declaration Statements

For services with a payment schedule, Reflections Holidays may request the following form to accompany any payment claims. Click HERE to download.