Win a $1,000 Reflections voucher and signed Knights Jersey
Sign up to the Outsiders Loyalty Club for a chance to win
We have partnered with the Newcastle Knights and The Wests Group Australia (Wests) to give you the chance to win a fantastic prize when you sign up to our FREE loyalty club!
Join the Reflections Outsiders Club today for a chance to win a $1,000 Reflections voucher and a signed and framed Knights Home Jersey!
Plus get an instant $25 Guest Credit, member benefits like early bookings, plus other great rewards.
Why wait - sign up using the form below.
Sign up below to join the club
Information on how to enter and details of the Prize (defined below) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. Entry is only open to Australian residents aged 18 years or over. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to win.
Promotion commences at 9:00am AEST on 10/05/2024 and ends at 11:59pm AEST 17/08/2024 (known as the Promotional Period). To be eligible to enter, participants must become a brand new member of the Reflections Outsiders Loyalty Club via the unique competition URL promoted by Reflections Holidays in partnership with The Wests Group during the Promotional Period. Being a brand new Reflections Outsiders Loyalty Club member is defined by having a guest profile with an eligible loyalty number created within the Promotional Period and excludes participants who were already members of the Reflections Outsiders Loyalty Club before the start of the Promotional Period. Participants will gain a single entry in to the Promotion when fulfilling the entry requirements. The promotion can be ceased at the sole discretion of Reflections Holidays at any time deemed necessary by Reflections Holidays.
Only entries that fulfill the criteria of the competition will be eligible. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
The one (1) winner will be selected by utilising a random computer generator. The winner will be chosen on the 19/08/2024 at 10:00am AEST at Suite 3, 101 Hannell Street, Wickham NSW 2293.
The valid winner will win $1,000 guest accommodation credit useable at any Reflections Holidays location and a signed 2024 Newcastle Knights Jersey (“Prize”). The guest accommodation credit portion of the Prize may be redeemed on accommodation of the winners choice at any Reflections Holidays location in NSW and is valid for one year from issue. All other costs associated with the Prize will be the responsibility of the Prize winner. Subject to the unclaimed prize draw clause, if for any reason the winner does not take or claim the Prize (or an element of the Prize) then the Prize (or that element of the Prize) will be forfeited. Total prize pool value is capped at $1,500. The Prize, or any unused portion of the Prize, is not transferable or exchangeable and cannot be taken as cash or exchanged for cash. Usage of the guest accommodation credit does not contribute towards Reflections Outsiders Loyalty Club spend thresholds in respect to earning Loyalty Club incentives.
The Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion except for any liability that cannot by law be excluded.
The Promoter collects personal information (“PI”) in order to conduct the promotion and will handle PI as set out in its Privacy Policy, which can be viewed at https://reflectionsholidays.com.au/about-us/privacy-policy/. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI. All entries become the property of the Promoter.
The Promoter will not disclose entrant’s personal information to any entity outside of Australia. The Promoter and Prize Supplier is NSW Crown Holiday Parks Land Manager, trading as Reflections Holidays (ABN 26 087 692 248) of Suite 3, 101 Hannell Street, Wickham NSW 2293.
To promote Reflections Holidays’ value of environmentally friendly behaviour, we are a cardless membership program.
All the benefits
With the Outsiders loyalty club, your kickbacks are supercharged!
As a member of our completely FREE Loyalty Club you get:
- $25 guest credit for every 7 nights you stay*
- $25 guest credit for each new park you stay at in the calendar year*
- Only for fanatical Outsiders – stay at least 100 nights across 20 different Reflections places in a calendar year and you will earn a massive Ticket to Tour prize, a guest credit equal to the amount you spent to get it!*
- Access to members-only benefits and special offers.
- 24/7 access to your own members-only online portal.
We changed what you get on the 1st of April (to be the above benefits). If you want more information on the changes we made you can see that here. So what are you waiting for? You’ve got nothing to lose and everything to gain. *Terms and Conditions apply.
Didn’t find what you were looking for? We’re here to help. Get in touch here.
Simply put, the more you stay the more you earn. Starting on 1st of April 2024 the following program will start:
- Stay 7 nights and earn $25 credit. Stay another 7 nights and earn another $25!* Rinse and repeat. This type of credit is capped at $250 per calendar year.
- Stay at a Reflections Holidays Place that you haven’t already stayed at in the calendar year and you will earn an additional $25 credit for every new place you stay* (excludes your first park and has to be at least two nights to count).
- Only for fanatical Outsiders – stay at least 100 nights across 20 different Reflections places in a calendar year and you will earn a massive Ticket to Tour prize, a guest credit equal to the amount you spent to get it! We don’t really expect anyway to reach this (but we’ll be over the moon if someone does).
Excitingly, you can work towards earning all of these at the same time! This means that under the new rewards program you could earn well over $1,000 plus a massive Ticket to Tour prize. This is compared to the old program which maxed out at $100 a year. Plus, the program remains completely FREE!
* Terms, conditions, and exclusions apply.
Simply ringing our reservations team or login through your guest portal. We are also working to make these usable through our online booking process but this will take some time.
Sure!
Example 1
You stay: at Reflections Holidays Evans Head for 14 nights.
You get: $50 credit ($25 for every 7 nights)
Example 2
You stay: at Reflections Holidays Evans Head for 14 nights and then Reflections Massy Greene for another 14 nights.
You get: $125 credit ($100 for 28 nights plus $25 for visiting a new park – remember Evans Head is excluded as it’s your first place for the year.)
Example 3
You stay:
- Reflections Holidays Evans Head for 14 nights
- Reflections Holidays Massy Greene for another 14 nights
- Reflections Holidays Byron Bay for 60 nights
You get: $300 credit ($250 for every 7 nights capped at 70 plus $50 for visiting two new parks – remember Evans Head is excluded as it’s your first place for the year.)
$25 credits for staying 7 nights and staying at new parks will apply to guest accounts immediately after departing your stay.
Ticket to Tour credit will be applied to your account at the start of the following year after the year in which it was earnt.
$25 credits earned for every 7 nights and every new park will start counting for members from the 1st of April. This means that you will be able to earn these credits from the 1st of April.
The ticket to tour counting will count stays already had in 2024. For example, if you’ve stayed 20 nights at 2 places between 1 Jan to 31 March, your counting towards a ticket to tour will have you at 20 nights and 2 Reflections Holidays Places.
A stay for the purposes of the Reflections Outsiders Loyalty Club is fully defined in the Terms and Conditions but put simply, it’s a stay of a minimum 2 nights at a Reflections Holidays Place in ‘Eligible Accommodation’. Some accommodation types are excluded, for example, Long Term Casual accommodation and rental accommodation. For a full list of exclusions see the Terms and Conditions.
NO. The Reflections Rewards Club will remain completely and totally FREE! We think this is part of what makes it the best Rewards program in the country.
You will still be able to use all the credits you earnt as normal, assuming they haven’t expired.
The old system of earning rewards will be retired on the 1st of April 2024 with credit unable to be earnt under this old method. If you would like to discuss this decision or feel that your stays with Reflections Holidays had been in part driven by reaching this incentive then give us a call on 02 4086 5007 8am – 6pm NSW time.
Your credits are valid for 12 month from the day you earn the credit and will expire after this time. E.g. if you earn a $25 credit on the 15th of August 2024 it will expire on the 15th of August 2025.
We are working on delivering a great online experience to track your credit but in the meantime call our friendly reservations and park teams who will be able to give you updates. We are also working on giving you updates through email. We’ll let you know closer to when these are ready.
Simply stay for at least 100 nights in a calendar year across at least 20 Reflections Holidays Places (make sure it’s a minimum of two nights per stay to count) and you will receive a guest credit in the following calendar year to the tune of whatever you spent to earn it!
For example, if you stayed for 105 nights at 22 different Reflections Holidays Places in the same calendar year for a total cost of $5,500, not only would you receive $250 credit for staying 70 nights, $525 for staying at 21 places (first park is excluded) – you would then also received a guest credit for $5,500 to use in the following calendar year! That’s a total of $6,275 back in rewards. Now that’s truly a ticket to tour.
Nooooo. We’ve got much more planned. You’ll have to wait to find out.
The Terms and Conditions can be found here.
Progress towards nights and stays resets at 11.59 on 31 December every year. This means that on the 1st of January every year your number of nights and number of stays will reset back to zero. This means that you will also have your first stay for the year excluded from received a $25 credit for staying at new places.
For example, if you had stayed 13 nights across three different parks in 2024, on 1 Jan 2025 this would reset and it would count you as having stayed 0 nights at 0 places (for the purposes of earning credit only).
We wanted to create a new visual identity that better represented our guests and where we as a company wanted to meet them – The Outside! This meant that along with a change to the Reflections logo, colours and design feel, we also wanted to give the Loyalty Club a makeover to showcase our amazing members and what they love to do – namely, connecting with each other, themselves, and nature.
Ceasing on the11:59pm on the 31st of March 2024, the old rewards program gave guests a $100 guest credit when they spent $1,000 in the calendar year. This credit could only be earnt once in a calendar year.
No. From the 1st of April 2024 this will program of earning credits will be replaced by the new rewards outlined above.
The old program of earning credits - a $100 credit when you spend $1,000 in a calendar year (once a year) - will stop at 11:59pm on the 31st of March 2024.
Because we wanted to make the program more rewarding for people who are loyal to us. Under the old program, rewards members could only ever earn $100 per calendar year, not particularly exciting once you’ve earnt your credit for the year.
What’s more, those staying in cheaper types of accommodation (e.g. unpowered camping or staying on a powered site) could take months to earn their $100 credit and we didn’t think that was fair. Under this new program all guests can stay how they want and earn well over $1k worth of credit in a calendar year. Now that’s rewarding!