Group bookings just got way easier: Book now online

Planning a getaway with friends or family? No more herding cats, endless group chats, or chasing down half-made plans. Our new Group Bookings Online feature makes it simple to lock in everyone at once—hassle-free and 100% online.

Start a group booking from the get-go

Kick things off properly from the very first step. Choose a group booking right when you start pencilling in your trip—no more back-and-forth emails or waiting on everyone to commit. You can book for the whole crew in one go, stay in control of the plan, and avoid the stress of having to coordinate everyone else’s bookings.

You'll be asked after putting in your email address and phone number whether you want to make a group booking or check out as is.

Helpful guidance every step of the way

Worried about making mistakes or forgetting someone? Don’t stress. Friendly tips will guide you through the process, helping you collect all the details upfront. That means no more chasing your mates for names and emails after the fact, and less chance of confusion when everyone rocks up to check in.

Smart logic = smoother booking

We’ve built in clever Smart Logic to avoid common booking blunders. Each guest’s name, email and phone number must be unique, which means no double-ups or “who-booked-what” confusion. Everyone gets their own booking ID, so it’s crystal clear who’s staying where—no awkward bunking surprises or last-minute reshuffles.

No more chasing guest details

Gone are the days of one person booking for ten and promising everyone else will call and pay. Now, full guest details are required upfront—first and last names, email addresses, phone numbers, number of guests and, if camping, equipment type. Every booking is confirmed and paid for from the start, so you’re not holding spots for people who might never show. It saves hours of admin time and makes it easier to manage your group’s layout in the park.

Add up to 10 bookings in one go

Want to book a big group? Go for it—up to 10 sites or cabins in one online transaction. This helps keep things fair for everyone and avoids huge blocks of unpaid bookings tying up space. It also prevents scattered or staggered bookings that can make things messy for both you and the park team.

Checkout and review with full transparency

Before you hit confirm, you’ll see a full summary of your group booking—who’s staying where, what the rates are, number of guests, and any terms and conditions. You can edit booking details easily before locking things in, add someone to your group later if plans change, and clearly see who the lead guest is. You’ll also be able to view each sibling guest’s details, so no one ends up sharing a tent or cabin by surprise (unless that’s the plan!).

Personalised guest communications

Everyone in the group gets their own emails and booking info—not just the lead guest. That means each person knows exactly what’s booked, what they owe, and when to show up. Plus, every guest receives their own portal login to pay and complete pre check-in, which takes pressure off the person who made the booking.

Streamlined correspondence for the win

The lead guest now receives a confirmation email with a full breakdown of what each person owes—so they can (gently) remind the group to chip in. Each sibling guest also gets their own confirmation, so no one can claim they missed the memo. It’s a smoother, more transparent way to manage group bookings and keep everyone on the same page.

Ready to get booking?

Simply choose your ideal Reflections destination and get started.