Boambee Creek Reserve Booking Terms & Conditions

• The terms and conditions outlined below apply to Reflections Boambee Creek Reserve
• Booking of shelter hire permits one vehicle free entry pass into the reserve. All other vehicles are required to pay the applicable entry free.
• Management reserves the right to amend or alter prices and conditions at any time without notice.
• Reflections reserves the right to refuse or decline your booking at any time without reason. We reserve the right to refuse entry into the park for any reason we so determine in our discretion (including for our own purposes). A full refund will be issued if this occurs.
• Whilst we endeavour to meet our guest’s requests, shelter preference is not guaranteed.
• Should you wish to vacate your site early due to weather conditions, no refund will be given. Payments are not refundable if your visit to Boambee Reserve is cut short for any reason.
• We encourage you to rebook with us prior to your departure to avoid disappointment otherwise the shelter will be open to other bookings being made.
• You must be over 18 years of age to book with us if you are not accompanied by a parent or guardian.
• Reflections Holidays encourages the use of credit cards only (Visa and MasterCard Accepted).
• The person registering as the guest at any Reflections Holidays shall be liable for any loss or damage to equipment or facilities provided.
• Reflections Holidays or Park Management will not be held responsible for, or liable to compensate loss, theft or damage to personal property on, or brought into the property or in the immediate vicinity of the property.
• We reserve the right to evict guests from the park who are deemed by management to be behaving in a socially unacceptable way; causing damage; disturbing other guests; using unacceptable language or otherwise breaking Park Rules. No refund will be given and charges will apply for any damage caused.
• The individual making the booking is the “responsible person” and is liable for any costs incurred by the Park arising from the booking such as damage to facilities or removal of excess rubbish and/or litter after use. Reflections Boambee Creek reserves the right to charge the supplied credit card on filean excess cleaning fee as determined by Park Management.
• Consumption of alcohol is permitted within the Park when consumed responsibly and legally. You are required to refer to the Office of Liquor and Gaming and confirm what licensing requirements apply for your activity/event and ensure you comply with all relevant requirements.
• Balloons, streamers, signs and like decorations may only be attached to shelters with string. The use of thumbtacks, nails or the like damages facilities and is not permitted. All decorations must be removed at the end of the booking. Failure to remove decorations and the like may result in charges for clean up or littering.
• Confetti, rice, rose petals, party poppers, paint dyes or powders and the like may not be used in the Reserve. Use of these is littering. Helium balloons must not be brought into or used in the Reserve at any time.
• Signs, decorations, tarpaulins or similar items must not be attached to trees or plants in the Reserve.
• Reflections Boambee Creek has a total fire ban all year round. No open fires are permitted.
• The following items cannot be used unless prior written approval has been granted by the Trust: 
  • Marquees, stalls or shade structures larger than 3m x 3m;
  • Animals and/or mobile zoos provided for entertainment or display;
  • Amusements and rides such as jumping castles;
  • Onsite Caterers/coffee carts/spit roasts;
  • Power and generators;
  • Amplified music, public announcement systems, musical performances and the playing of musical instruments; and
  • Signage, including directional signs, banners and displays.

Any money-making activities including the sale of goods, food and/or beverages at shelters and/ or mobile vans, fundraising activities and/or personal training/boot camps are not permitted without prior written approval from the Reflections Boambee Creek Park Management.

Hire Booking Cancellations

• In the event of cancellation, you will be required to advise the Park office by giving at least 7 days notice prior to your hire start time, in order to receive a refund. If you provide less than 7 days' notice there will be no refund. You may reschedule or hold a credit for a future date within 12 months of the original booking date (subject to availability), provided that 7 days' notice has been given.
• Full payment by card only for shelter hire will be taken upon the Reflections Boambee Creek confirming the booking.
• If you wish to change any details of your booking, please contact our parks directly. Upon request, you may be required to complete a Guest Refund Form in order for a refund payment to be processed.
• We will do our best to assist you but cannot guarantee that changes can be made nor that a full refund is available. Please note that bookings in certain time periods cannot be changed; however, in some instances, changes may be permitted but a charge could be imposed.
• Bookings where a credit has been retained for a future visit must be used within 12 months of the credits originating date otherwise credit becomes expired and will no longer be available for use